Help centre

Quick answers to common questions. Can't find yours? Contact us.

Getting started

How do I start?
Sign in with Google, answer four quick questions about your content, choose a plan, and give us your Instagram handle. Your Content Brain builds in about a minute.
Do you need my Instagram password?
No, never. We only read your public reels. If your account is private, the Brain can't read it; answer the questions and paste some scripts instead.
Which languages can I write in?
Hinglish, Hindi, English, Marathi, Tamil, Telugu and Bengali. The app itself is in English or Hinglish; switch in Settings.

Content Brain

My scripts don't sound like me. What do I do?
Open Content Brain and edit the voice card. Rate scripts with 👍 or 👎 and say why. You can also paste scripts you wrote yourself or record a voice note under “Teach your Brain”.
How often can I rebuild it?
Your first build is free. After that you get a few rebuilds each month (shown on the Brain page).

Writing scripts

What counts as one generation?
Each script, remix, set of hooks, carousel, series plan, episode, rewrite or refine is one. Rating scripts and editing by hand are free. Your daily count resets at midnight IST.
The reel link won't work.
Make sure it's a public Instagram reel, YouTube Short or X video. If reading reels is paused, paste the reel's transcript instead and remix from that.
How does Research work?
Turn it on in Studio options. Before writing, the AI looks up your topic on the web and uses what it finds; sources are listed under the script. Always double-check facts before posting.
Can I record without the app?
Yes. Open a script and tap Record. It works in your phone's browser and the video stays on your phone.

Planning and growth

How do streaks work?
Every day you mark a reel as posted counts toward your streak. Set a weekly goal in Growth. If you've turned on WhatsApp reminders, we nudge you in the evening before a streak breaks.
How do I track views?
After posting on Instagram, open the script and tap “I posted this”, then paste the reel link. Views update daily.
How do I get messages on WhatsApp?
Add your number in Settings and choose which messages you want: daily idea, streak reminder, festival heads-up, weekly report.

Brand deals

How do I share my media kit?
Open Brand deals, fill your kit, and turn on the public link. Anyone with the link can see it; turn it off any time.
Can ReelBaaz make invoices?
Yes. In the deal tracker, open a deal and tap Invoice. Add your PAN and GSTIN (if registered) once in your kit.

Plan and billing

How do I cancel?
There is nothing to cancel. Each payment is for 30 days and doesn't renew by itself. If you don't pay again, your plan just ends.
Can I get a refund?
See the refund policy. Charged twice? Write to us with the Razorpay payment ID and we'll fix it.

Account and data

How do I delete my account?
Settings → Delete account. Everything is deleted straight away. Details on the data deletion page.
Are my recordings uploaded?
No. Recordings and carousel photos stay on your device.
Help centre — ReelBaaz